Service Without  Contract

New Customers are required to sign an "Internet Service Terms & Conditions Agreement".

Customers paying for a full year in advance receive a 5% discount. If you cancel before the year is up,  you will lose the 5% discount, for months used, and any amount remaining will be refunded to you.


Business owners aren't charged differently than residential!

If you own a business, why should you be charged more than anyone else, especially when you aren't using it anymore that a residential customer! I don't feel that you should either. Everyone is treated the same.

Why do I require an deposit on equipment ?

Equipment is extremely expensive, around $370.00 per customer. Requiring a deposit for non-contract customers insures that the equipment will be returned after an account is closed, This enables me to reuse the equipment for a new customer. The deposit is also used to purchase additional equipment. When or if you decide to cancel your subscription, and the equipment is returned undamaged, your deposit will be returned.

Is there any way around the deposit on equipment ?

 No!

Is there any way around the Installation Charge ?

No!

What if I have Problems with my service?

While I do my best to insure uninterrupted service things can and do happen that are out of my control. While most of the time issues can be resolved over the phone without charge, if it is discovered that the problem is on our end (including equipment failure) there will be no charge to you. If on the other hand we find that the problem is on your end. (Computer Related) there will be a $45.00 service call fee plus .45 cents per mileage charge, both ways. There is never a charge for technical support given over the phone or threw email.